KJ MART
Loading page content...
Your peace of mind is our utmost priority. We stand behind the quality of every product we sell.
If your product arrives damaged during transit, has a manufacturing fault, or is different from what was shown, we will replace it free of cost within 7 days of delivery.
You can request a free replacement or return under any of the following circumstances:
Take a quick 10-second video or picture highlighting the issue with the product and packaging.
Send the video/picture along with your Name and Order ID to our official WhatsApp (0370 7256145).
Our team reviews your claim within a few hours and books a fresh replacement parcel to your address immediately.
If a replacement unit is out of stock or you prefer a monetary refund, we process refunds promptly via JazzCash, EasyPaisa, or direct Pakistani Bank Transfer (IBFT) within 24 to 48 hours of verification.
All return/replacement requests must be reported within 7 calendar days from the date of parcel delivery by the courier.