Everything you need to know about shopping, shipping, Cash on Delivery, and returns at KJ MART Pakistan.
Yes! We offer 100% Cash on Delivery across Pakistan. You do not need to pay in advance or enter any credit/debit card information online. You simply pay cash to the courier rider upon delivery at your doorstep.
Our standard nationwide shipping fee is Rs. 200 for orders below Rs. 1,999.
Shipping is 100% FREE on all orders totaling Rs. 1,999 or more across Pakistan.
Yes, we deliver nationwide to all major cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Gujranwala, Sialkot, and surrounding towns and rural areas.
Orders are packed and dispatched within 24 hours. Delivery takes approximately 2-4 Working Days depending on your destination city.
Yes, you can check out seamlessly as a guest. All you need to provide is your name, mobile phone number, delivery address, and city for courier dispatch.
Browse our catalog, click "Add to Cart" or "Buy Now", proceed to the Checkout screen, fill in your delivery details, and click "Place Order (Cash on Delivery)". You will receive instant order confirmation.
You can track your order status anytime by visiting our "Track Order" page and entering your Order Number (e.g. KJ-100234) and the phone number used during checkout.
Your order is recorded and sent to our fulfillment hub. You will receive an on-screen order summary and tracking details. If our team needs delivery address confirmation, our support representative may reach out via WhatsApp.
We offer a 7-day hassle-free replacement warranty for defective, damaged, or incorrect items. Simply contact our customer support team on WhatsApp with a short video or photo of the issue.